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Employment with Mercantile Adjustment Bureau

Employment with Mercantile Adjustment Bureau

We understand your desire for challenging work. Imagine the opportunity for monetary reward and professional advancement in an environment that is friendly and committed to superior service. That's Mercantile!! Our goal is to recruit, effectively train and inspire employees to provide outstanding service in the collection industry. Mercantile has a competitive performance based compensation and incentive plan, in addition to a competitive benefit package, all offered in a professional, safe work environment with opportunities for advancement. We are looking for qualified, self motivated individuals interested in career opportunities. Picture yourself working at Mercantile and building a successful career…why not discover just how far your talents can take you? How far you go is entirely up to you.

Career Opportunities

Most MAB employees begin their career as Collections Specialists; some later earn promotions to Management, Training, and Back Office Support. At a glance, you can see successful people who have built long-term careers at Mercantile. Many of our top employees have been with the company 10 years or more. Our executive team is made up of talented individuals, several of whom started Collections at the entry level and worked their way up.

In most locations, you can start a rewarding career in:

  • Collections
  • Collections Management
  • Customer Service

At our Buffalo Corporate office, you'll find a variety of other opportunities in:

  • Accounting
  • Compliance
  • Human Resources
  • Information Technology
  • Marketing
  • Payment Processing
  • and more!


Because we want to hire the best, we must offer the best! As a result, we offer more than just a standard benefits package. As an employee of MAB, you may be eligible for the following benefits*:

  • Lucrative Hourly Rates
  • Unlimited Bonus Potential
  • Pay for Performance Structure
  • Paid Time Off (PTO) in addition to Paid Holidays
  • Medical Options including Prescription Drug Coverage
  • Dental Insurance
  • 401(k) Plans
  • Short and Long-term Disability Insurance
  • Company Paid Life Insurance in addition to Supplemental Life Insurance Options
  • Free Employee Assistance Program
  • Paid Collections Training
  • Flexible Scheduling
  • Business Casual Dress and the opportunity to participate in a “Casual Dress Down” program
  • Wellness Program
  • Free onsite parking
  • Volunteer Opportunities

*Note: all benefits options are not available in all office locations.

Community Outreach

Mercantile Adjustment Bureau employees give back to their communities! Our employees regularly participate in the donation of thousands of dollars to local and national organizations. Over the last 18 months, Mercantile employees raised over $100,000 in donations to help to research treatment for devastating diseases, offer aid to victims of natural disasters, and even provide holiday gifts and household goods for families in need! At Mercantile, we are always looking for ways to make a positive impact on others.

Current Job Postings

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